Currently, we do not accept product returns. However, if you discover any quality issues upon receiving the product, please send us a photo within 7 days, and we will arrange a replacement shipped to you free of charge.
To initiate a replacement shipment, contact us at service@nailcrafted.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This will allow us to evaluate the issue and make it right.
Exchanges
If you ordered the wrong size, you may exchange your product free of charge. To be eligible for an exchange, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate an exchange request, contact us at service@nailcrafted.com.